Today everything seems to be last minute. I woke up late, and then everything went wrong. It's like a snowball that keeps rolling down a hill that your just behind trying to catch up too. It gets bigger and bigger till it crashes. Damn, that hurt! It's proof that when were not prepared things can go terribly wrong. The reason Im telling you this, I got a call from Mr. X around mid-day. Mr. X says, I'm from Oakville, my house is 2500 square foot, it's 5 years old and my realtor says I need it painted by the weekend for showings! I actually replied, really? And he said yes done by Saturday morning, and I said well let's have a chat, you do realize it's Thursday right? He says is this possible, and I just responding probably not, which is something that I pride myself on never saying until I get a full assessment of the 'actual situation'. In other words getting my eyeballs on the walls. Being curious I asked Mr. X if I could come over and have a look, and he gladly obliged. When arriving at the address, I could tell it was a house in flux, the garage door was open and there was an enormous amount of contents from the house inside the garage. Mr. X greeted me at the door politely inviting me in. As I began to look around I noticed right away that the home had no primer on the walls. It hadn't been touched since the day the builder left. I continued my walk through and saw quite a bit of prep work was required, there was damage on the walls from moving furniture and active children. I thought in my head how on god's good earth do I break it to Mr. X that this job was going to require a lot more time and resources than he ever imagined. It's not that I don't want the job or appreciate the client, I definitely do! But when expectations are so far removed from reality, it just becomes impossible to satisfy the client. I decided to be forthright and say the price and the amount of time required to do the job properly. That's when he said, "but Im selling the property so it doesn't matter, can't you do it for cheaper" ? I explained that there was no way to cut corners on the job, there was taping and a complete coat of primer required or the job would turn out horribly wrong and there was a greater chance of offending potential buyers of the property. You have to understand this is a 1.5M dollar property! Now at the end of the day, I haven't heard back from Mr. X, but I can sleep well knowing I tried not only to educate the client, but get the job, bye offering a than reduced rate for my services. I do feel bad for Mr. X because I just don't think he was emotionally or financially prepared for the 'true cost" of the move. It's like that snowball your chasing down the hill, if your prepared it never leaves the edge, but when it runs, it goes real fast.
I wish him well because I've also gone through my share of moves over the last couple of years. Preparation and expectation is imperative. Construction, renovations and moving are not to be taken lightly!